MD MASUM BILLAH | Portfolio

Engr. Md Masum Billah (Nature)

Computer Engineer | Virtual IT & Operations Manager | Govt. Certified Digital Marketer | Digital IT Service Professional

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About Me

I am an Operational HR and IT professional with 8+ years of experience managing HR operations, IT systems, workforce planning, and strategic execution. I align HR and IT processes with business goals, improving productivity, and ensuring secure operations.

BSC in Computer Science & Engineering
Diploma in ICT
COO & CTO – BMWS Group
Chief IT & Operations Officer – 360 Engineering & Consultancy
Founder – Sindabad Host.
Languages: Bangla (Native) | English (Fluent) | Hindi (Conversational) | Urdu (Conversational)

Intro Video

Skills & Expertise

Operational HR Management

95%Expert

Recruitment & Onboarding

90%Advanced

Performance Management & KPIs

88%Advanced

IT Operations & Support

92%Expert

Digital Marketing & Strategy

85%Advanced

Experience

360 Engineering & Consultancy – Chief IT & Operations Officer

Leading IT & HR operations, performance tracking, employee relations, payroll, and system security. (07/2025 – Present)

BMWS Group – CTO & COO

Managed HR processes, workforce discipline, KPIs, recruitment, and operational execution. (01/2022 – 06/2025)

Sindabad IT Ltd. – Training & Development Manager

Coordinated employee onboarding, training programs, and development initiatives. (05/2020 – 12/2021)

Dhaka Calls Pvt. Ltd. – Customer Service Executive

Handled high-volume calls, KPI targets, and CRM documentation. (08/2014 – 08/2015)

Certifications

Workforce Management & Team Building (HR)

Certified Training - DIKKHA, Project ICT Division, 2026

Workplace Communication Essentials

From Generation Unlimited, 2026

Excel Essentials for Workplace Productivity

From Generation Unlimited, 2026

Art of Problem Definition

From Generation Unlimited, 2026

Smart Money Skills for Life

From Generation Unlimited, 2026

Certified Advanced Training in Digital Security Essentials

From Digital Security Agency & ICT Division, 2020

Training in File Processing & Sharing, Internet & OS

From Digital Security Agency & ICT Division, 2020

Computer Hardware Maintenance & Security

From Digital Security Agency & ICT Division, 2020

Disaster Response Management

Bangladesh Scouts in collaboration with ERF, UNDP & BFSCS, 2015

Certifications & Awards

HR Workforce Management 2026 Excel Essentials 2026 Workplace Communication 2026 Digital Security 2020 Disaster Response 2015

Selected Work & Digital Projects

Enterprise-grade platforms, corporate systems, and digital infrastructures delivered across industries.

70+Major Projects

15+Industries Served

GlobalClients

EnterpriseSolutions

Sindabad IT — Digital Infrastructure Platform

Full-scale IT solutions company website featuring service architecture, lead capture systems, and corporate branding.

IT Services Corporate International

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360 Group

Engineering & consultancy corporate website

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360 Arcadia

Architecture & development firm platform

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MAS Palvelut

Managed services international portal

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SA Legal Counsel

Professional law firm website

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Trendy Choice Ltd

Corporate trading & supply company site

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Sindabad Host

Domain & hosting service provider

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Core Services

IT Consulting

AI Automation

Web Systems

Identity Design

Brand Development

Digital Strategy

Cloud Solutions

SEO & Consulting

Paid Ads

IT Operations

Smart Capital Management

Digital Presence

Data Analytics

Cloud Integration

Strategy Consulting

“Delivered exceptional technical leadership and strategic execution. Highly recommended for complex digital initiatives.”

— Corporate Client

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